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January 30, 2023
Introducing Product Feedback: The ultimate tool for streamlining and organizing product feedback
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We are thrilled to announce the launch of our latest feature: Product Feedback! With this powerful new tool, you'll be able to easily capture and organize feedback from your colleagues and customers, uncover opportunities, solutions, and connect customer insights directly to your Opportunity Solution Tree.
Why we built it
At Orbit, we understand that most companies struggle with scattered insights that are spread across multiple spreadsheets and documents.
We also know that:
- Most companies struggle with scattered insights spread across multiple spreadsheets and documents.
- Most product management tooling only handles and prioritizes feature requests. This is not an effective way to do product discovery and leads to teams becoming a ‘feature factory’.
This makes it difficult to get a clear picture of what customers want and need, and it can slow down the product discovery process. That's why we set out to build a better solution. We built Product Feedback in a way that allows you to uncover opportunities. This gives product teams the scope to ideate on solutions to problems and make better-informed decisions to create products that delight customers.
Product Feedback in Orbit is designed to help you streamline your product development process and make it more efficient than ever before. Here's a quick overview of what you can expect:
- User profiles allow everyone in the organization to add feedback. This means that you'll be able to gather feedback from all of your stakeholders, including your colleagues and customers, in one convenient place.
- Integrate with Slack to easily capture feedback. With this feature, you'll be able to easily capture feedback from your team members and customers in real-time, giving you a more accurate picture of what's working and what's not.
- Manage and tag feedback with personas, labels, statuses, and more. You'll be able to easily organize and categorize your feedback to make it more manageable and actionable.
- Filter and categorize product feedback to uncover key opportunities. With this feature, you'll be able to quickly identify and categorize your feedback to uncover key opportunities for improvement, giving you a more accurate picture of what your customers want and need.
- Connect customer insights directly to your Opportunity Solution Tree for even more powerful analysis. With this feature, you'll be able to connect customer insights directly to your Opportunity Solution Tree.
With Product Feedback in Orbit, you'll have all the tools you need to take your product development to the next level. Whether you're a product manager, a developer, or a designer, this powerful new feature will help you make better-informed decisions and create products that your customers will love.
So, what are you waiting for? Level up your product development process today and start seeing results with Product Feedback!
If you have any questions or need help getting started, please don't hesitate to reach out to our team or you can learn more about product feedback here.
Stay tuned for more exciting updates and features from us!
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