Release notes

Stay updated on everything we ship at Orbit

Comments redesign

Comments redesign

We've improved the UI and UX of the comments section. Each comment is now wrapped in a card to be easier to distinguish from other comments. We have simplified the new comment input and made it more streamlined, removing the cancel button and inlining the send button. Β In addition, we've changed the format of the date in which the comment was created to be represented as a relative time. For example "June 14th at 14:00" will now show as "2 days ago" (relative to today, at the time of this writing, is June 16th). You can still see the previous format, in case you want to find out exactly at what time and date the comment was posted, just hover with your mouse over the relative date.


Editor enhancements

We have made several enhancements to the rich text editor. Some of the changes include completely new ways to interact with the editor and some are focused improving stability and performance.


From today you can use emojis in the Editor in a more native way. Typing ":" followed by at least two characters, will invoke the emoji picker. You can choose from all your favourite emojis.

Block selection

For those moments when you need to quickly select more text or a mixture of block elements like images and block quotes, block selection allows you to do just that. To experience the block selection feature, initiate your selection outside the text area and then move the cursor into the text to select an entire block.
Works like magic πŸ’«

Files drag and drop

In the editor, you can now insert any file that is supported by simply dragging and dropping it in. We support a wide variety of files such as videos, audio, images, pdf, excel, and more. This works across the entire app where rich text is supported, even in comments!


Bug fixes & improvements

  • Fixed a problem with the inability to add a solution to sub-opportunities at level 3 depth.
  • Resolved an issue where the last activity for a workspace member would not update correctly.
  • Improved drag and drop functionality in Roadmaps.
  • Signing up with Google will now pre-fill the user's avatar.
  • Feedback and Interview editors now have access to the commands menu. Invoke it by typing "/", then continue typing to filter the results and finally hit Enter to select an item.
  • Fixed an issue that caused layout shift when adding an opportunity on the Tree Map.
  • Fixed a problem that would cause some invitation links to stop working.
  • Fixed a bug that would sometimes cause the UI to not display a newly created feedback note or interview.


Free Plan

Free Plan

We're thrilled to announce the addition of a new free plan. We designed this new offering with the aim of making Orbit more accessible to individual users, smaller companies, and those getting started with their product work. Β 

This new plan is a great fit for small teams and first-time users:

  • Unlimited Viewers and Contributors: We have removed barriers and are empowering collaboration. Bring your whole team onboard without any extra costs.
  • Up to 3 Creators: To help small teams thrive, our free plan supports up to three creators. Great for startups or smaller teams within larger organizations.
  • 1 Roadmap: Chart your course with a single, flexible roadmap. Prioritize your work, visualize your strategy, and communicate your plans all in one place.
  • 1 Workspace: This is your space to brainstorm, manage, and execute your ideas with your team.
  • 3 Transcript Hours/Month: Use up to three hours of transcription services each month. Perfect for user research, brainstorming sessions, interviews, and more.

Our goal has always been to provide value to all users, irrespective of their team size. The Free plan is a step forward in that direction, and we hope that this offering will empower more users to bring their product work to life.


Enhanced file uploads

Enhanced file uploads

You can now have one less worry when uploading larger files, especially when uploading video interviews. Files will now upload as a background task, allowing you to continue doing other important work in Orbit.

This non-blocking upload strategy works across pages, meaning you can navigate between different pages of the app and the file will continue uploading - just make sure you don't close the window in which the app is open.


Editor improvements

We've made some long needed upgrades to our rich text editor, ensuring that we deliver a smooth experience across the app.

The main areas we focused on are: typing performance, optimized rendering, efficient memory usage and stability.

These improvements should be noticeable particularly on larger documents.


New website

We've update our website and gave it some much needed design love, bringing more consistency between it and the app.

We've also included changes to copy to reflect the recent additions to Orbit, such as Roadmaps and Interviews.


Performance improvements

Performance improvements

Over the past month, we've been receiving numerous a few reports of slowed performance, particularly for users that are using extensively the Feedback and Interview features.After investigating into the matter and identifying the required optimizations, we have diligently worked on enhancing the performance of the app.

Our recent efforts have resulted in significant improvements, addressing reported issues and providing a smoother user experience. Here are the key updates:

  • Improved app loading times by an impressive 115%: We have implemented various optimizations to accelerate the app's loading speed. Users will now experience a much faster and more responsive initial app launch.
  • Enhanced performance, specifically for the Feedback and Interview pages: We focused on optimizing these critical pages to ensure faster loading times and improved functionality. Users can now expect a more seamless experience when interacting with the Feedback and Interview features.
  • Implemented efficient data fetching techniques: To minimize unnecessary network requests, we have implemented data caching for data that doesn't frequently change. This optimization improves overall app performance and reduces loading times.
  • Streamlined app by removing performance-hindering dependencies: Through a thorough analysis, we identified and removed dependencies that were slowing down the app. This cleanup process has resulted in a leaner codebase and improved overall efficiency.

These updates showcase our commitment to providing an exceptional user experience.

With faster loading times, improved performance for key pages, efficient data fetching techniques, and a streamlined app, we aim to make Orbit a reliable and efficient platform for our users.


New Orbit Docs

New Orbit Docs

We've revamped our documentation to make it easier for new and existing users to understand and make the most of Orbit's features. These updated docs should help you find answers to your questions faster and understand how to leverage Orbit's tools effectively.
The new docs also have guided tours, so you can quickly get up to speed on everything Orbit has to offer.Β 

You can access our updated docs and the new guided tours here: Orbit Support Docs.

Your feedback is invaluable in our mission to continually improve Orbit. We'd love to hear your thoughts on these updates!


Sidebar improvements

The sidebar will now be open by default. We've made this change so new users can have a better onboarding experience while they are in the process of learning where things are located in Orbit.
As usual, you can still collapse it and we will remember your preference.



Roadmaps (Beta)

Roadmaps (Beta)

We've launched a new feature in a closed beta - Roadmaps. With Roadmaps, planning, prioritizing, and sharing progress with your stakeholders becomes easier than ever. Our Roadmaps are designed to be simple enough for anyone to understand, yet flexible enough to fit your team's unique workflow.Β Start by add opportunities to your roadmap, which you can then organize in your preferred order via Drag and Drop.


Each new roadmap will be initialized with three default stages: Now, Next and Later. You can create, update and delete individual stages (just make sure you don't have any item under a stage that you're trying to delete πŸ˜‰). The order of these stages can also be changed using Drag and Drop via the dedicated handle next to the stage name. Β 


We've extended searching and filtering to roadmaps as well. Use properties found on opportunities, like Personas, Labels, Priority, Objective and more, to filter through your roadmap items.

Multiple roadmaps

To create a new roadmap, click on the roadmap picker on the top left hand side picker, start typing the name for your new roadmap and hit enter. Use the same picker to quickly switch between roadmaps, rename or delete a roadmap.


Mixpanel embed

Mixpanel Embed

We've added Mixpanel embeds to Orbit! You can use Mixpanel embeds in both the Opportunity Space via "/" commands or in the Evidence section via the Embeds option.
This means you can now use product data as evidence, enriching your insights and supporting your decision-making processes with hard data.


Highlight Toolbar improvements

The highlight toolbar in both Feedback and Interviews should feel a bit smoother and follow your text highlights accordingly.
We've also fixed the behaviour of the toolbar where in some scenarios the text editor would lose focus while highlighting text.
These are small improvements that should make managing interviews and feedback notes more user friendly.

Evidence section

Evidence section

We've made tagging and managing insights even better. Now, you can easily add evidence to a product opportunity, making it easier to link back to customer needs. Whether you want to include interview, feedback highlights, or embeds and links to other tools, our new evidence tab has you covered.


Slack Integration enhancements

You can now send any Slack message into Orbit as a Feedback note. Simply click the more options on a message in Slack, select 'Create note' and follow the step by step instructions. With this addition to our Slack integration, adding feedback to Orbit has never been easier.


Transcription fixes

Good news for multilingual teams - we've fixed transcription for languages other than English. This should help to improve the accuracy and usability of your interview transcripts.


Improved Embed

We've increased the embed dimension limits to offer a better viewing experience for embeds such as Figma and Miro. Now, you can view embeds from your favourite tools more conveniently within Orbit. You can read more about embeds in Orbit here.


Sidebar update

Sidebar update

You can now fully collapse the sidebar to focus on a specific feedback note, interview, or opportunity solution tree. As it was getting a bit crowded in the sidebar, we've also decided to group pages into categories such as Research, Strategy and Planning. Everything should feel even more intuitive now.


Enhanced onboarding

We've updated our onboarding process, welcome tour, and demo content to make it easier for new users to get up and running. Self-serving in Orbit has never been simpler.Β 


Interviews improvements

Last week we've introduced Interviews (Beta). We've been impressed by the initial user adoption and feedback! In response, we've made some exciting updates to further enhance your interviewing experience.

Speaker Diarization

‍We're excited to announce the integration of Speaker Diarization in our AI-generated transcripts. Now, when you review your interview transcripts, you'll be able to easily identify who said what and differentiate between speakers.


‍We understand that every user has unique requirements when it comes to organizing their interviews. That's why we're introducing a powerful new feature – interview labeling! With this update, you have complete control over categorizing your interviews according to your preferences. Whether you're running weekly interviews, need to distinguish sales call transcripts, or simply want to group interviews based on specific criteria, Orbit has got you covered. By assigning labels to your interviews, you can effortlessly organize and locate them with just a few clicks.

Increased file size limit

We're still polishing up our upcoming Interviews feature and have increased the file upload size limit to 1GB. This should give you more flexibility when uploading interview recordings.


Interviews (Beta)

Interviews (Beta)

We're excited to launch our new feature, Interviews, which empowers you to extract valuable insights from your video and audio recordings. With Interviews, you can now easily upload your customer interviews and seamlessly transcribe them into text.

But that's not all! We've taken it a step further by introducing the ability to highlight evidence and key insights within the transcription. This feature allows you to pinpoint important moments and capture the essence of your customer interviews with precision.

By leveraging Interviews, you can delve into your customer conversations and gain deeper understanding like never before. Uncover crucial pain points, identify emerging trends, and discover invaluable feedback that can shape your product or service offerings.

Streamlined transcription

Effortlessly convert your video and audio recordings into accurate, editable transcriptions.

Evidence highlighting

Highlight significant moments within the transcription to draw attention to key insights and supporting evidence.

Easy collaboration

Share transcriptions and highlighted sections with your team, enabling seamless collaboration and knowledge sharing.

With Interviews, we're making it easier for you to harness the power of your customer interviews and transform them into actionable insights.

Empower your decision-making process with Interviews today and unlock a world of customer intelligence at your fingertips!

πŸ’‘ ProTip: In addition to uploading recordings, you can also paste your existing interview transcripts directly into Interviews. This means that if you already have transcriptions from previous interviews, you can conveniently leverage them within our platform. It's a time-saving trick to ensure all your insights are in one place!

Interviews is available as an Orbit Beta feature while we polish the last details.


Improved Product Feedback

Product Feedback improvements

We've been listening to your input and working hard on some updates to the Feedback Section.

You can now attach personas and labels to feedback notes, making it simpler to sort, filter, and find relevant feedback.

This will help you organize the humongous amount of feedback the is being collected every week.


Performance boost

We've tweaked a few things under the hood to make the app faster and more intuitive. You should notice a smoother, more user-friendly experience.

Remember, we're building Orbit together, so keep that feedback coming!

We hope you find these updates useful.

Product Feedback (Beta)

Product Feedback (Beta)

We're excited to announce the beta release of our new Product Feedback feature in Orbit!

We know that managing customer feedback can be challenging, especially when it's scattered across different documents, spreadsheets, and tools. That's why we've developed this powerful new feature to help you streamline the process.

Single Source of Truth

Consolidate feedback from various sources into one central location within Orbit, making it easier to manage and prioritize customer needs, requests, and pain points.

Capture Opportunities

Turn valuable product feedback into actionable opportunities that can be easily mapped onto your Opportunity Solution Tree or integrated into your product roadmap.

Contributors and Viewers

Our Contributor and Viewer profiles enable your entire organization to provide feedback, ensuring that valuable insights from every department are captured.Β 

Please note that this feature is currently in beta, and we're actively seeking your feedback to help us make improvements. You can find out how to get started here